CondoButlers is a market leading Virtual Butler Application that provides residents with access to a number of building services and personnel direct from within the application. We integrate new property sales literature with floor plans so that sales can use tablets to showcase your properties and capture prospects into the app CRM system.LEARN MORE
The Thailand Property Awards Gala Dinner and awards presentation ceremony will be held at Athenee Crystal Hall, PLAZA ATHENEE BANGKOK A ROYAL MERIDIEN on Wednesday 16 September 2015.
The South East Asia Property Awards Gala Dinner and awards presentation ceremony will be held at The Shangri La Hotel in Singapore on Wednesday October 21 2015.
WTM World travel market London with stand details for butlerpad stand Travel Tech stand number TT25.
Over the past 12 months the hotel industry had to raise it’s game to deliver a bespoke 5 star service to the tech savvy affluent millennial traveller defined as people born between 1980 – 2000. The same is about to happen within the Luxury living sector with condo developers having to up their game and deliver smart living.
Having a great location, stunning views and opulent amenities are no longer enough to attract high-income tech-savvy residents who live increasingly busy lives. To compete for this growing demographic you must deliver not just high-tech living, but for the millennials who have grown up with lightening fast technology and constant hardware innovation, you must deliver automation to support their busy lifestyles with their preferred method of communication being digital self- service using smartphones and tablets rather than phone or in-person engagement. However, when you surprise and delight your residents with new services that predict and exceed their expectations, you create enormous value. Today hotels are adopting the virtual concierge application to allow guests to book direct with hand picked local restaurants and request services from any department within the hotel. However, the concierge still exists and this is the service that Condo Butlers delivers to Luxury Property developers.
Your property will receive a bespoke application that will not only help you to attract and sell to potential clients, but will also deliver a 5 star service once they become residents. We will provide your property with an on-site Butler along with a mobile application that will act as a virtual concierge allowing residents to perform a number of daily tasks and receive notifications not just when they are at home, but now even when they are away from your property.
The growing number of amenities in luxury condos these days requires a rethink of how a resident can make a reservation for the tennis court, meeting facilities, cinema, SPA and many other services available with just a click of a button.
Your residents can request their car now or at a specific time and even schedule a recurring request.
You can now log a package delivery in our system and the guest preferred method of communication for this service will automatically be delivered, whether email, text or push notification.
As new residents everything that the local area has to offer is not only hand picked and promoted within the city guide but bookable and with instant messaging to the local partners, your residents can even ask a direct question before making a reservation. This service is combined with our hotel app meaning our buying power continues to grow as does our ability to not only deliver great value but also offer exclusive services that are only available through the application.
Whether you deliver maintenance or you use a third party management company, your residents can now log a maintenance request through your app and receive a response with arrival times. You can now also track repairs with exception reporting sending alerts when you reach a high number of the same faults, pointing to a potential manufacturer fault.
With built in instant messaging residents can ask a question or make a request to your concierge without ever having to hear an engaged tone. This also works for your staff providing the option to send a message to all residents, a group of people or individual resident.
Residents can now manage authorised visitor lists for friends or contractors and receive a notification upon their arrival, all automated with no phone call required.
Our on-site Butlers will provide your residents with a dry cleaning collection and delivery service all booked and managed through the application.
We will provide your residents with the ability to order groceries or takeaway from some of the local areas best restaurants.
We have integrated a payment wallet that allows your residents to pay for maintenance charges or any of our local partner services through the wallet and includes a loyalty scheme that provides residents with convertible points to cash adding value to your property.
Allow your residents to view CCTV footage of a select number of locations, for example, residents can see if the GYM or swimming pool is full before venturing down, check if their car has arrived out-front before coming down or watch their guests arrive in the lobby.
Integrate the application with condo controls for door locks, security cameras, heating, lighting and even curtains all managed through a smartphone or tablet even when the resident is not at home.
The CondoButler application will allow you to learn more about who your residents are through social media integration and client profiles being built with every application interaction. You can receive exception reports when a specific maintenance problem has been reported more than a specified amount of times, including group wide. Market your properties to include a Butler Service and make potential buyers feel that this is a 5 star property.
Each property will receive a bespoke application hosted on it’s own Amazon server but includes a Group-Wide database so that you will have access to all of your properties reports.
Provide residents with access to property and facility information with images, video and floor plans
Integrated CRM to collect prospects and resident information with social media integration to build a better understanding of your prospects and buyers. This also includes a push notification option that has been proven to increase success by 88% over email marketing
Where valet parking is available, residents can submit a request for their car to be available now or on a specific date, at a specific time. We can even include video feeds so that guests can see when their caris downstairs
Log a maintenance request and receive in-app confirmation of receipt and status of the request in realtime, this can be placed onto an exception reporting schedule to notify management when a specific number of maintenance requests have been placed possibly highlighting a manufacturer fault.
Access to a local CityGuide that promotes only the best a local area has to offer as recommended by a number of local 5 star hotel concierge and all visited by an assessor to ensure residents receive exceptional service making new residents feel like a local immediately
Onsite Butlers to collect and deliver a number of local food and services direct to their apartment from 7am to 12pm 7 days per week
You can promote your developments application using a QR code, website link or Appstore address for IOS, Android and Microsoft, this will provide a call to action direct from your magazine and other marketing spend. Once the prospect has downloaded the application, you will receive their contact details allowing you to encourage them to arrange a viewing through push messages, proven to be 88% more effective than email marketing.
This application will provide you with an opportunity to provide a 5 star service to your residents, market your developments direct through the application and build a better understanding of who your clients are.